Information We Collect

When you visit our website or place an order, we may collect:

• Your name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely through our payment providers)

• Order history

• Information about how you use our website, including cookies and analytics

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate about your purchases

• Provide customer support

• Improve our website and shopping experience

• Send updates, promotions, or newsletters if you choose to receive them

• Help prevent fraud and protect our business

Payment Information

Payments are securely processed by our third-party payment providers. We do not store your complete credit card information on our servers.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us understand how visitors use our site.

You can manage cookie preferences through your browser settings.

Email Marketing

If you join our mailing list, we may occasionally send updates about new collections, restocks, and special announcements.

You may unsubscribe at any time using the link included in our emails.

Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted service providers that help us operate our business, including payment processors, shipping carriers, website hosting providers, and email marketing platforms.

These providers only receive the information necessary to perform their services.

Data Security

We use reasonable security measures to help protect your personal information. While no online transmission can be guaranteed completely secure, we work with trusted providers to safeguard your information.

Your Rights

Depending on where you live, you may have the right to request access to, update, or delete your personal information.

To make a request, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

The Co-Ops
Martha's Vineyard, Massachusetts
hello@thecoopmv.com