Processing Time

Orders are typically processed within 3–5 business days, unless otherwise noted.

Please note that processing times may be longer during collection launches, holidays, or periods of high order volume.

Shipping Confirmation

Once your order ships, you will receive a shipping confirmation email with your tracking number.

Please allow up to 24 hours for tracking information to update.

Shipping Delays

Once an order has been transferred to the shipping carrier, delivery timelines are outside of our control.

The Co-Ops is not responsible for delays caused by the shipping carrier, weather, holidays, or other unforeseen circumstances.

Lost or Stolen Packages

The Co-Ops is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier.

If you experience an issue with your delivery, we recommend contacting the carrier directly. We're always happy to assist where we can.

Incorrect Shipping Address

Please carefully review your shipping address before completing your order.

The Co-Ops is not responsible for orders shipped to an incorrect address entered at checkout.

Questions?

If you have any questions about your order or shipping, please contact us at hello@thecoopsmv.com